Resunova

Lead Food Services Team Member

Pilot Company
Benton Harbor, MI, United States
Posted October 23, 2026
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The purpose of this job is to provide operational support to the restaurant management team. Position will supervise restaurant activities during non-peak service hours and other hours as needed. Responsibilities include:

• Maintains Brand and PTC restaurant operational standards

• Executes shift plan

• Follows up assigned tasks

• Assists management team

• Works hourly positions

• Monitors food prep and register procedures and cash handling policies and processes

• Accountable for hospitality and Speed of Service (SOS) goals at all times according to Brand and PTC Hospitality standards

• Provides direction to team members during shift

• Ensures restaurant cleaning processes and methods are followed

• Monitors labor usage and break policy according to Blue Cube

• Adheres to restaurant plans/objectives as set by Restaurant General Manager

• Assists with training and cross training of team members as directed

• Adheres to all Brand and PTC processes and policies

• Monitors register procedures and cash handling policies and processes

• Maintains safe working conditions by following all safety and security policies and processes

• Ensures all team members are adhering to Brand and PTC’s dress code standards

• Follows all Brand maintenance processes and methods

• Advises Restaurant General Manager as to performance/discipline problems

• Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards

• Ensures compliance of Brand and PTC marketing and ensures products are available and fresh

• Works hourly positions

• Other duties as assigned by management

Pay Rates Starting between: $13.73 - $19.18 / hour

• Fuel Discount

• Nation-wide Medical Plan/Dental/Vision

• 401(k)

• Flexible Spending Accounts

• Adoption Assistance

• Tuition Reimbursement

• Flexible Schedule

• Weekly Pay

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