• Ability to prepare timely, accurate entry declarations
• Must be able to meet/exceed our best-in-class key performance indicators daily
• Must be visionary and able to bring ideas to leadership to improve processes
• Open files as required
• Monitor timely entry release
• Monitor all PGA (FDA, etc.) files, ensure the release of all agencies
• Scan, and index documents into imaging system
• Proper handling of “Entry Documents Required Entries”
• Accurate & Timely billing – including sending billing to clients as required
• Turnover to dispatch as required, timely
• Customer Service – timely, clear & accurate communication both written and verbal with customers both internal and external
• Ability to work under pressure
• Take ownership of all that you do
• Being a team player make it a positive work environment and show respect
• Positive attitude always “can do”
• Multi-tasking, obsessed with detail, and a sense of prioritization
Additional Information
• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long-Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• 26 remote/work from home days per year
• The position pays $20.00-$28.00 per hour. Based on education and experience.
All your information will be kept confidential according to EEO guidelines.