Automotive Service Advisor – Brickell Buick GMC (Miami)
Strong earning potential | Performance bonuses | Benefits | Growth within Murgado Automotive Group
Are you a customer-focused Service Advisor who builds trust, clearly explains recommendations, and consistently turns inspections into approved work? Brickell Buick GMC, part of the Murgado Automotive Group, is looking for an experienced Automotive Service Advisor to join our busy service team in the heart of Miami’s Brickell area.
This is more than a “write-up” role. You’ll be the primary point of contact for our customers, guiding them through every step of the service experience while helping drive department performance in a high-volume GM dealership.
What’s in it for you
Competitive compensation with strong performance-based earning potential and bonus opportunities
Comprehensive benefits package including medical, dental, vision, and retirement plans
Ongoing manufacturer and professional development training to keep your skills sharp and open doors for advancement
Clear path for growth within the Murgado Automotive Group (multiple South Florida stores)
Modern tools, digital vehicle inspections, and systems that help you work efficiently
Supportive team environment where advisors, technicians, and managers collaborate closely
Convenient Brickell location with access to a steady flow of customers
What you’ll do
Greet customers and create a welcoming first impression
Listen carefully, accurately document concerns, and coordinate with technicians
Present findings and recommendations in clear, customer-friendly language
Generate estimates, secure authorizations, and keep customers updated throughout the process
Manage appointments, follow up on declined work, and deliver vehicles with a polished hand-off
Maintain accurate records and contribute to strong CSI scores
What we’re looking for
Proven experience as an Automotive Service Advisor / Service Writer (dealership experience preferred)
Strong communication and relationship-building skills — you explain technical issues simply and build trust
Comfort presenting and closing on recommended services and repairs
Ability to thrive in a fast-paced environment and manage multiple repair orders
Solid computer and DMS/service software skills
Valid driver’s license and professional appearance
Bilingual (English/Spanish) is a strong plus in our Miami market
If you take pride in delivering excellent service, enjoy earning based on your results, and want to grow with a well-established automotive group, we’d like to meet you.
Apply today on Indeed or submit your resume. We review applications promptly and look forward to connecting with strong candidates.