Description of Program
The Pathways for Access to Careers and Employment (PACE) program is a new career services initiative funded by NYC's Human Resources Administration working with adults and youth, ages 18+, receiving public assistance. PACE is designed to improve employment and training outcomes and provides individualized career planning, skills development, credential attainment, employment preparation, job placement and retention services.
General Job Desciption
The Career Services Coordinator provides individualized workforce development services to adult job seekers, supporting career exploration, job readiness, and employment placement. The role delivers assessments, career coaching, and referrals while collaborating with internal teams and community partners to connect clients to opportunities. This is a performance-based position responsible for managing an active caseload, maintaining accurate documentation, and meeting monthly program and placement benchmarks.
Key Responsibilities
• Conduct assessments with new clients to determine employment readiness level
• Refer clients to employment/training opportunities and to internal and external recruiting events.
• Work closely with colleagues to match employer needs/job orders with the skills and qualifications of jobseekers.
• Manage a schedule for training, client assessment and individual career advisement with placement targets results
• Maintain a large caseload and manage timely case notes for each client
• Assist caseload with creating or revising resumes
• Review resumes and assess candidates eligibility for specific job openings
• Conduct workshops to help build candidates skills and improve their chances of employment
• Input data into database and generate reports for trainings
• Other duties as assigned
Minimum Qualifications
• High School Diploma or GED required; college coursework or degree in a related field preferred, or equivalent relevant experience.
• Minimum of 2-3 years of experience in workforce development, social services, case management, human resources, education, counseling, or a related field.
• Experience working with diverse populations, including individuals facing employment or socioeconomic barriers.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook, and Teams) and ability to accurately enter data, track outcomes, and generate reports.
• Bilingual in Spanish, Kreyol, Russian or Mandarin preferred
• Strong coaching, communication, and interpersonal skills, with the ability to motivate clients toward employment and education goals.
• Ability to manage an active caseload, maintain accurate documentation, and enter data into case management or database systems.
• Ability to work effectively in a fast‑paced, team‑based environment and collaborate with internal staff and external partners.
We provide:
• Competitive wages for high performance
• 11 Paid Holidays
• PTO
• Tuition reimbursement
• Guided Professional Development Plans
• Summer Fridays
• Weekly Wellness Sessions
• Medical/Vision/ Dental
• Employer Paid Life Insurance
• Employer 401k Contributions
• Employee Referral Bonus
• Employee Assistance Programs
• Company Picnics
• Volunteer Experiences
• Access to Free Financial Counseling
About Us:
Grant Associates is a national workforce development company that is passionate about raising the economic security for the people, businesses, and communities we serve. Since opening our doors in 1997, we have operated programs in cities large and small, partnering with communities to build the human side of economic development. As one of the largest workforce development organizations in North America, we have provided workforce development services to more than 50,000 companies and helped more than 1.2 million people achieve their career goals.
APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact recruitassist@apmnet.us.